Terms & Conditions
1). All payments to be made to Glenn Mason. Due to fluctuating exchange rates, overseas buyers should send payment in Australian Dollars, unless other arrangements have been made.
2). All goods are sold on a first come, first served basis. Wherever possible please refrain from calling our office chasing your order as these calls only delay the process further. If you have any questions on an order please email us at firstname.lastname@example.org
3). Postage will be charged on all orders. We recommend Registered Post or Express Post, as these two methods are trackable. Registered insured is an option. We will not be liable for any packages lost in transit, but will assist and pursue avenues to locate packages.
4). Any item may be returned within 7 days of receiving the goods if not completely satisfied. To enable the 7 days to take effect buyers need to email Regimental Books when goods are received. The refund will be less post and the goods must be returned in the same condition, otherwise refund will not take effect.
5). All items are sold as genuine and original unless otherwise stated. Any item subsequently proven to be fake, renamed or not entitled to bars may be returned and the purchase price will be refunded.
6). Our postal charges are very reasonable. We charge a small fee for handling to cover the cost of material.
7) A 2.8% surcharge is added to all credit card purchases (this is what the banks sting us for!)